The term ‘The Flower Garden’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 21 High Street, Fishguard, SA65 9AW. The term ‘you’ refers to the user or viewer of our website.
Tel: 01348 873 796.
Email: please use the contact form to get in touch
Making a purchase could not be easier. Just browse our shop online and add any bouquets and gifts that you wish to buy to your shopping cart. After you have finished your selection, click on the 'Checkout' button and you will be asked for a few details that we need to be able to complete the order.
Orders that are cancelled online or via the phone are subject to a cancellation fee.
Delivery Schedule Orders received before 2pm Monday to Saturday UK time for UK delivery will be delivered on the same day if required.
Orders received after this time and International orders are generally delivered the following day.
Orders with a specified delivery date will be delivered on that day (note must be received before same day cut off time shown above).
Orders placed to be delivered on a public holiday will be delivered the next working day. Online deliveries can only be in our delivery area in Pembrokeshire (Please see delivery policy). To send flowers overseas please telephone 01348 873 796.
Orders are delivered once, if the recipient is not home the flowers / plant are returned to the shop and a delivery note is left informing them that flowers or plant has tried to be delivered and they can collect from the shop.
If a neighbour is home we will try and leave the flowers/plant with them providing they are willing to take responsibility for the delivery.
If the recipient is physically unable to collect their flowers/plant a new delivery date will be arranged with the recipient at The Flower Garden’s earliest convenience.
The Flower Garden are not responsible for theft or damage of flowers, plants or sundries if left.
We take care of our flowers and ensure freshness and quality at all times.
Orders are inclusive of 20% VAT
The Flower Garden, 21 High Street, Fishguard, Pembrokeshire, SA65 9AW
Telephone: 01348 873 796
Opening Times: Mon - Fri 9.00 to 17.00 : Sat 9.00 to 14.00 : Sunday Closed apart from Mother’s Day.
We accept any debit of credit card payment. If you are shopping from outside the UK, place your order and your credit card company or bank will convert the transaction to your own local currency.
We accept most credit and debit card payments, Visa, Mastercard etc. You may send and pay for flowers over the phone by calling us.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
No timed deliveries - except for funeral tributes and weddings.
Please telephone if you have an emergency order.
If you require specific flowers, please telephone at least 24 hours before delivery is required.
If you have any questions or queries about anything please do not hesitate to telephone us on 01348 873 796.
The Flower Garden,
21 High Street, Fishguard,
01348 873 796