Terms & Conditions

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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Flower Garden’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term ‘The Flower Garden’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 21 High Street, Fishguard, SA65 9AW. The term ‘you’ refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: IP Address, operating system and browser type.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

General Flower Terms & Conditions:

Tel: 01348 873 796.

Email: please use the contact form to get in touch

Making a purchase could not be easier. Just browse our shop online and add any bouquets and gifts that you wish to buy to your shopping cart. After you have finished your selection, click on the 'Checkout' button and you will be asked for a few details that we need to be able to complete the order.

Orders that are cancelled online or via the phone are subject to a cancellation fee.

 

Delivery Schedule Orders received before 2pm Monday to Saturday UK time for UK delivery will be delivered on the same day if required.

Orders received after this time and International orders are generally delivered the following day.

 

Orders with a specified delivery date will be delivered on that day (note must be received before same day cut off time shown above).

 

Orders placed to be delivered on a public holiday will be delivered the next working day. Online deliveries can only be in our delivery area in Pembrokeshire (Please see delivery policy). To send flowers overseas please telephone 01348 873 796.

 

Orders are delivered once, if the recipient is not home the flowers / plant are returned to the shop and a delivery note is left informing them that flowers or plant has tried to be delivered and they can collect from the shop.

 

If a neighbour is home we will try and leave the flowers/plant with them providing they are willing to take responsibility for the delivery.

If the recipient is physically unable to collect their flowers/plant a new delivery date will be arranged with the recipient at The Flower Garden’s earliest convenience.

 

The Flower Garden are not responsible for theft or damage of flowers, plants or sundries if left.

 

We take care of our flowers and ensure freshness and quality at all times.

 

Orders are inclusive of 20% VAT

 

Our Contact details:

 

The Flower Garden, 21 High Street, Fishguard, Pembrokeshire, SA65 9AW

 

Telephone: 01348 873 796

 

Opening Times:  Mon - Fri 9.00 to 17.00  :  Sat 9.00 to 14.00  :  Sunday Closed apart from Mother’s Day.

 

We accept any debit of credit card payment. If you are shopping from outside the UK, place your order and your credit card company or bank will convert the transaction to your own local currency.

 

We accept most credit and debit card payments, Visa, Mastercard etc. You may send and pay for flowers over the phone by calling us.

 

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 

 

No timed deliveries - except for funeral tributes and weddings.

 

Please telephone if you have an emergency order.

 

If you require specific flowers, please telephone at least 24 hours before delivery is required.

 

If you have any questions or queries about anything please do not hesitate to telephone us on 01348 873 796.